SafeZone

No. We currently ship within the United Kingdom only.

All orders are dispatched from our logistics partners and delivered to UK addresses.

Orders are processed within 1–2 business days.

Once dispatched, delivery usually takes 4 to 7 business days.

You will receive a confirmation email with tracking information as soon as your order is shipped.

Orders within the UK are delivered via Evri or an equivalent local carrier.

Tracking details are provided for every shipment.

If your parcel is marked as delivered but not received, we recommend:

1. Checking with neighbours or household members
   
2. Contacting the carrier directly using your tracking number
   

If the issue persists, please contact our support team within 45 days so we can assist further.

Yes, only within 24 hours after placing your order and before dispatch.

Once the order has been shipped, address changes are no longer possible.

Shipping costs (if applicable) are clearly displayed at checkout before payment.

There are no hidden fees.

Returns are accepted in accordance with our Refund Policy.

Please note:

• Return shipping costs are the responsibility of the customer
  
• We do not provide prepaid return labels
  
• Products must be returned unused and in original condition
  

Refunds are processed after inspection of the returned item.

Yes. Our safety shoes are designed to meet recognized European safety standards applicable in the UK, including features such as:

• Protective toe caps
  
• Slip-resistant outsoles
  
• Reinforced construction for workplace protection
  

Specific certifications and safety features are detailed on each product page.

Yes. Our footwear is designed to provide:

• All-day comfort
  
• Support for extended standing or walking
  
• Durable materials suitable for demanding work environments
  

However, suitability may vary depending on the work environment and individual needs.